Our commitment to safety
We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you. That’s why we are committed to safety, from the creation of new standards to the development of technology with the aim of reducing incidents.
Support at every turn
A specially trained team is available 24/7. Reach them day or night, with any questions or safety concerns through the company’s email or phone numbers.
Drive with confidence
You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you. Safety is designed into the experience. So you know you have someone to turn to if anything happens.*
Emergency assistance button
You can use the emergency hotline to call the support team or the authorities to get help if you need it.
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name. Your safety is our priority. We never stop working to reduce incidents and set new standards, so you can stay connected and protected every time you ride with us. Because safety never stops!
24/7 Customer Support
Whether you have a quick question or an incident to report, it’s easy to get the help you need. Access 24/7 support directly whenever you need it.
Your feedback matters. The two-way rating system maintains an enjoyable GoMotor experience and helps keep riders and drivers safe. A consistently low-rating can lead to suspension or deactivation.
Check your ride, every time
Before you hop in, take a second to double-check your driver’s information.
Insurance on every trip
GoMotor partners with leading insurance providers to help protect you if anything happens.